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ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan,

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academic media production, and

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academic events.

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Overview

ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan, and videoconferencing telecommunications, and event support. For obvious reasons, classroom and lab support are the highest priorities for LEMP. Technical support of special events sponsored by the University administrative and academic departments, SU faculty and staff, is a LEMP fee-based service (see the list of ITS event support service examples at the end of this document).

The intention of this document is to clarify the role of LEMP in supporting special events and to identify support limitations related to facility, staff, or equipment resources. Technical support for events is a fee-based service  and ise limited to those sponsored by the University administrative and academic departments. LEMP's priority is focused on Academic Events and Classes.

There are many events for which LEMP simply does not have adequate equipment or staff resources to support. In those instances, LEMP staff may be available to act in a consulting or even a brokerage role regarding role (in regards to communicating event requirements and facility information to commercial service providers). Some companies with which LEMP has worked successfully with in the past are listed in the 'Outsourcing' section below.

Please note that LEMP does not provide video streaming support or services for events. 

Please review the sections below as guidelines to assist event planners in working with LEMP and/or commercial service providers. LEMP will be as flexible as resources allow in working with these guidelines.

Disclaimer

The Third Party Content provided here is obtained from sources believed to be reliable and no guarantees are made by Syracuse University, ITS or the providers of the Third Party Content as to its accuracy, completeness and utility. Usage of this product is completely at your own risk.

Lead Time and Requesting Support

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Two weeks or more preferred

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.  Events are supported at the discretion of LEMP based on availability. Adequate lead time is necessary to provide quality event technical support services. Two weeks is the minimum lead time required by LEMP to plan support of a simple special event (e.g. scheduling an operator for an existing in-house system). A minimum of one month lead time is required for more complicated events, such as those requiring delivery and set up of audio, computer, or video systems. One hour is the minimum set up time required for simple for  events. Some larger events, require much more lead and set up time. 

To request support, please fill out the request form on the LEMP Event Form webpage. If you have a question regarding your event's technology needs, please contact either Steven Lobello or Andrew Wowelko the ITS help desk at 443-56612677.

Charges

Please note that to provide Event Support,  LEMP will need a Chartstring or ID from the sponsoring faculty/staff member or department before the events happening. Payment can be made out to Learning Environments and Media Production and can be sent to Don Kilts at dlkilts@syr.edu or Room 112A Please note that LEMP is unable to accept fund "13" chartstrings as payment. Chartstring/IDs can be provided via email communication with the LEMP events team or through mail (Room 112 Lyman Hall, 100 College Place, Syracuse, NY 13244).

Our charges are as follows:

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Equipment Fees: 

• Projector/Monitor Display - $75$100/flat/each 
• PA System–$150/each
  • (includes 2 speakers, 4 mics, and 1 mixer)
• CART system
- $100/flat/each
• Laptops- $50/flat/each
• Camera and Media- $20/flat/each
DVD- $20/each
• -$250
  • (includes 2 laptops, and 1 display)
• Podium-$30
• Presentation Remote- $10
• Webinar Access-$60/per use
• HD Video Camera, and Media/Encoding-$100/flat/each

(Equipment fees are based on 24 hour periods)

Staffing:

• *Full-Time Employee- $30$45/hr
• *Student Employee Rate-$12 $15/hr
• Encoding/Editing Video- $50/hr

*( Please note that there is an additional minimum 1hr staffing charge for setting up/breaking down equipment. Students are primarily used for video capture, and are used at our discretion)

Events Frequently Asked Questions

Q. What is so special about LEMP Academic Event Support?

A. The amount of technical expertise needed to plan and implement the event requirements put this type of service in a different category beyond the regular use of classroom technologies.

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A. Requests can be made by filling out the request form on the Learning Environment and Media Production site.

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A. Normally inside Auditoriums, Classrooms, Large meeting places such as Hendricks Chapel, and open lobby areas. We currently only support events on main campus. Some occur outdoors where we have limited involvement. In this case, we outsource to a vendor to provide services.

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A. We provide consulting to determine your requirements and what we can provide. Equipment and operational services for audio engineering, CART, video recording, and presentation displays are provided.  Assistive Listening and CART services are also provided.

Q. Do you provide staging and theatrical lighting services?

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A. LEMP Event Support can be engaged for classes. In some cases, classes may have a need for additional unique technology requirements such as audio or video conferencing.

Q. Can student groups take advantage of special events services?

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• Event Name, Location, Organizer (contact), Phone and Email
• Brief description of the event
• Event date, with actual start and end times,(setup times will vary depending on requests, room availability, a 1-hour minimum setup time should be planned for)
• Technology needed (see equipment request tips below)
• Requests for Disability services such as Communication Access Real-time Translation (CART) or ASL interpreters may require more information about the event and can require more lead time to process
• Chart String or ID to bill for servicesIf requesting CART; scripts, power points, and names of presenters 
• Presentation Files that will be projected or displayed

Equipment Request Prompts

Audio

• Portable PA ? or House System
• Podium and Microphone
• Panel Microphones (how many)
• Wireless tie tack style (Lavaliere) microphones (how many)
• Question and answer Microphones
• Projection Display with screen or Large Monitor?

Video

• Video Recording, provided by Media Production Student Employees
• DVD playbackMovie playback

Presentation Needs

• Laptop, Tablet presentation,  (Mac or PC) (Audio?)  (Internet Access?)
• Presentation Software? PowerPoint, Keynote, PDF, QuickTime, Windows MediaSkype or other Video Conferencing applications?
• Laser Pointer or PowerPoint slide remote?

Technical Support

• Audio Engineer?AV IT, presentation technician?
• Audio Visual technician
• Just Set help setting up and take downstriking equipment

Learning Environments and Media Production contacts:

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Steven Lobello - 443-5661 (primary LE  Events contact)

Rob Sharpe- 443-5661 (LE Events contact and Tan Aud primary contact)

Mike O'Mara- 443-3788 (Director, Learning Environments and Media Production)

Don Kilts- 443-3780 (LE Billing Contact)

Marketing contacts:

Two other units of Marketing may be able to provide media production support for special events:

Steve Sartori - 443-1832 (Manager, Photo & Imaging Center)

Mary Kasprzyk- 443-5644 (Video Production Unit)

ITS special events service examples

• Consulting and event planning (relevant to AV needs)
• Technical referral service
• Coordination of equipment and technical assistance provided by outside vendors if outsourcing for equipment and/or technical assistance is required
• Provide public address systems, audiovisual equipment, and computer/video projection systems to the university community for special events
• Technical assistance to operate equipment/systems
• Auditoria and venue public address system operationLive streaming media
• Conference support
• Disability technical consulting

Sources and Relevant Links

Accessable SU www.syr.edu/accessiblesu/index.html

Disabilities Cultural Center  http://sudcc.syr.edu/

Information Technology and Services http://its.syr.edu/index.html

Learning Environments and Technology Services http://lemp.syr.edu/

Outsourcing

When requested support of special events is out of scope or beyond LEMP's ability to support, there are a number of commercial service providers that may be used. Some examples follow:

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