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Follow the steps below to clear the cache of your Chrome Browser. 

1. Close all open Chrome windows and tabs. Open a new Chrome window.
   
   
2. Click the Menu button in the top right. 
   
   
3. Select the 'More tools' option and then select 'Clear browsing data...'. 
   
   
   
   
4. On the Basic tab that populates, click the drop down and select 'All time'. Be sure to leave the options selected. Now, click the Advanced tab. 
   
   
   
5. On the Advanced tab, click the drop down and select 'All time'. Leave the options selected and also select 'Passwords and other sign-in data'. 
   
   
   
   
6. Now click the "Clear data" button. 
   
   You  have now cleared the cache of your Chrome browser! We recommend closing and restarting the program. 
   
   

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Clear Browser History and Cache on iOS

Follow the steps below to clear the cache of your Chrome app. Note that your screen may look slightly different depending on phone configuration, settings, and iOS version.  

1. Open you Chrome app and select the Chrome menu. Next, select "History". 
   
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2. On the History popup, click "Clear Browsing Data..." at the bottom. 
   
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3. In the next window, be sure your Time Range is set to "All Time". Also ensure all the options listed below are selected and click "Clear Browsing Data". 
   
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   You  have now cleared the cache of your Chrome iOS app! We recommend closing and restarting the app. 

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Clear Browser History and Cache on Android

Follow the steps below to clear the cache of your Chrome app. Note that your screen may look slightly different depending on phone configuration, settings, and Android version. 

1. Select the Chrome menu
   
   
2. Select the menu button on the phone
   
   
3. Select "Settings"
   
   
4. Select "Privacy & Security" (Note: This step may be labelled "Privacy" on older versions)
   
   
5. Select the "Clear Browsing Data" at the bottom of the screen
   
   
6. select the items to delete (include "Clear browsing history," "Clear cookies..." and "Clear the cache")
   
   
7. Select the "Clear" button
   
   You  have now cleared the cache of your Chrome Android app! We recommend closing and restarting the app. 
   
   

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Need Help? Contact the ITS Help Desk at 315.443.2677 or help@syr.edu during our Hours of operation. 

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