Having trouble setting your TV on campus? Students can use the tips below if they are having issues configuring their TV.
Find out more about our offerings on the Cable TV and SpectrumU at Syracuse University page.
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Tips for First Time Setup
If you are unboxing and plugging in your TV for the first time and you are using the TV's tuner, run the , start with the built in "Auto Program" :
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function. While each brand of TV may have a different menu, here are the main things to look for:
- If you are prompted to choose between Off-Air and Cable, Select select Cable or CATV.
- Identify the auto program feature and select it. This can also be called "often called "Auto Program", "Channel Scan", or "Initial Setup". If you are having trouble finding it, please refer to the documentation that came with your TV.
- Your TV should now automatically scroll through the channels. (This can might take several minutes to complete.Save the changes (if required) and Exit.
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Not all television brands use the term "auto-program". Some TV's will refer to a "search" or a "channel scan". There are also televisions that require and initial setup or first-time setup process to be run in order to program the stations. Reference your television-specific owner's manual to be sure you are programming the channels correctly.
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If you are not getting all the channels, try the following:
- If the TV has a CATV switch or function in the menu, make sure verify it is set to CATV.
- Reference your owner's manual (most commonly found online) to ensure you have programmed the channels properly.
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If the cable service is not working:
- Ensure the coaxial cable coming from the wall is plugged into the "IN" jack on the TV (or VCR, DVD).
- Make sure you have changed the televisions input to the corresponding input if you have a cable box, or to the TV tuner if you are connecting directly to the wall.
- Check your owner's manual to ensure your TV has a QAM tuner. Older analog televisions not compatible with with QAM TV service are not support.
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