Overview

ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan, and videoconferencing telecommunications, and event support. For obvious reasons, classroom and lab support are the highest priorities for LEMP. Technical support of special events sponsored by the University administrative and academic departments, SU faculty and staff, is a LEMP fee-based service (see the list of ITS event support service examples at the end of this document).

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Please review the sections below as guidelines to assist event planners in working with LEMP and/or commercial service providers. LEMP will be as flexible as resources allow in working with these guidelines.

Lead Time and Requesting Support

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To request support, please fill out the request form on the LEMP Event Form webpage. If you have a question regarding your event's technology needs, please contact either Steven Lobello or Andrew Wowelko at 443-5661.

Charges

Please note that to provide Event Support, LEMP will need a Chartstring or ID from the sponsoring faculty/staff member or department before the events happening. Payment can be made out to Learning Environments and Media Production and can be sent to Don Kilts at dlkilts@syr.edu or Room 112A Lyman Hall, 100 College Place, Syracuse, NY 13244.

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*( Please note that there is an additional minimum 1hr staffing charge for setting up/breaking down equipment. Students are primarily used for video capture, and are used at our discretion)

Events Frequently Asked Questions

Q. What is so special about LEMP Event Support?

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A. Typically no, but when a student group is associated with a major university event sponsored by an academic department exceptions can be made.

Planning Guide, questions we like to ask

 Essential Information

• Event Name, Location, Organizer (contact), Phone and Email
• Brief description of the event
• Event date, with actual start and end times,(setup times will vary depending on requests, room availability, a 1-hour minimum setup time should be planned for)
• Technology needed (see equipment request tips below)
• Requests for Disability services such as Communication Access Real-time Translation (CART) or ASL interpreters require more information about the event and can require more lead time to process
• Chart String or ID to bill for services
• If requesting CART; scripts, power points, and names of presenters 
• Presentation Files that will be projected or displayed

Equipment Request Prompts

Audio

• Portable PA? or House System
• Podium and Microphone
• Panel Microphones (how many)
• Wireless tie tack style (Lavaliere) microphones (how many)
• Question and answer Microphones
• Projection Display with screen or Large Monitor?

Video

• Video Recording, provided by Media Production Student Employees
• DVD playback
• Movie playback

Presentation Needs

• Laptop, Tablet presentation,  (Mac or PC) (Audio?)  (Internet Access?)
• Presentation Software? PowerPoint, Keynote, PDF, QuickTime, Windows Media
• Skype or other Video Conferencing applications?
• Laser Pointer or PowerPoint slide remote?

Technical Support

• Audio Engineer?
• AV IT, presentation technician?
• Just Set up and take down

Learning Environments and Media Production contacts:

Andrew Wowelko - 443-5661 (primary LE  Events contact)

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Don Kilts- 443-3780 (LE Billing Contact)

Marketing contacts:

Two other units of Marketing may be able to provide media production support for special events:

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Mary Kasprzyk- 443-5644 (Video Production Unit)

ITS special events service examples

• Consulting and event planning (relevant to AV needs)
• Technical referral service
• Coordination of equipment and technical assistance provided by outside vendors if outsourcing for equipment and/or technical assistance is required
• Provide public address systems, audiovisual equipment, and computer/video projection systems to the university community for special events
• Technical assistance to operate equipment/systems
• Auditoria and venue public address system operation
• Live streaming media
• Conference support
• Disability technical consulting

Sources and Relevant Links

Accessable SU www.syr.edu/accessiblesu/index.html

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Learning Environments and Technology Services http://lemp.syr.edu/

Outsourcing

When requested support of special events is out of scope or beyond LEMP's ability to support, there are a number of commercial service providers that may be used. Some examples follow:

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