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The following page reviews important steps to managing Zoom cloud recordings. (Please note that this page is in draft form and viewership is restricted.)

Table of Contents


Enabling Zoom Cloud Recordings

Zoom offers the ability to record meetings in the cloud. By default, cloud recordings are disabled. Follow the steps below to enable cloud recordings as well as to locate and download your existing Zoom cloud recordings.
 

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titleEnabling Zoom Cloud Recordings

Enabling Zoom Cloud Recordings

To enable cloud recording for individual meetings, be sure to check ‘Automatically record meeting’ and ‘In the cloud’ in the Advanced Options when setting up your meeting(s).

Zoom Auto Recording settings for meetings

To enable cloud recordings on an account level as the default behavior for future meetings, you’ll want to enable automatic cloud recordings. To do so, sign into the Zoom web portal, navigate to the ‘Settings’ tab and locate ‘Recording’. Next, locate ‘Automatic recording’ and click on the button on the right to enable it. Be sure to select ‘Record in the cloud’. Additional details and instructions are available on the Zoom Cloud Recording page.

Zoom Auto Recording settings for accounts

Info
titleZoom Recordings in Kaltura

Zoom cloud recordings has been integrated with Kaltura at Syracuse University. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be available in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal.

Note
titleRecordings Prior to August 10, 2020

The Kaltura/Zoom cloud recording integration became live on August 10th, 2020. If you have Zoom recordings from prior dates and would like to add them to your Kaltura My Media, follow the instructions below to download them and then reference the ‘Upload Media to Kaltura’ instructions on the Kaltura MediaSpace web portal.





Managing Zoom Cloud Recordings

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titleAccessing Existing Cloud Recordings in Zoom

Accessing Existing Cloud Recordings

  1. Sign in to the Zoom web portal at zoom.syr.edu.
     
  2. Click Recordings on the left hand side.
     
    arrow pointing to recordings tabImage Modified
     
  3. Click on the topic of the meeting to view the cloud recording files.
     
Info
titleZoom Recordings in Kaltura

Zoom cloud recordings has been integrated with Kaltura at Syracuse University. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be available in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal.

Downloading Zoom Cloud Recordings

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titleDownloading Zoom Cloud Recordings
<Steps to download Zoom cloud recordings following the accessing steps above. Note, if possible, expected download file formats (mp4, etc.)>

Recovering Zoom Meetings No Longer Available 


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titleRecovering Zoom Meetings No Longer Available

<Information about recovering Zoom recordings from the trash while mentioning the timing and availability.>

Note
titleRecordings Prior to August 10, 2020

The Kaltura/Zoom Cloud recording integration became live on August 10th, 2020. If you have Zoom recordings from prior dates and would like to add them to your Kaltura My Media, follow the instructions above to download them and then reference the ‘Upload Media to Kaltura’ instructions on the Kaltura MediaSpace web portal.



Getting Help

For support on the information above, contact the  ITS Help Desk  by calling at 315.443.2677 or by emailing  help@syr.edu.