Follow these instructions to determine if a remote computer is reachable for a remote connection. You will need to know the remote computer name or IP address. This information was likely provided by your DSP or IT Consultant and should look like the following examples.
...
| Note | ||
|---|---|---|
| ||
These instructions are to verify if a personally used staff desktop is online. Do not use to ping remote lab or virtual desktops. |
Using a Windows Computer1.
- Highlight "Start" in the Windows menu bar and then type "command" into the "Type here to search" field and then double click "Command Prompt" listed under Programs.
...
- Type "ping [x]" (without quotation marks) into Command Prompt. Replace "[x]" with the IP address or host name of the target computer.
...
- Press "Enter" to ping the remote computer.
Positive response will look similar to the following with a different Reply from and values: "Reply from 127.0.0.1: bytes=32 time<1ms TTL=128"
...