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  1. Navigate to meet.google.com using either Google Chrome or Mozilla Firefox and select sign in in the upper right hand corner. 
    Page shows the sign in link in the upper right hand corner of the screen, circled in orange. Image Removed
    Page shows the sign in link in the upper right hand corner of the screen, circled in orange. Image Added

  2. When you sign into Google, use your NetID@g.syr.edu
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  3. This will then prompt you to log in again with your NetID credentials on the Syracuse University log in page. 

    The Syracuse University shibboleth page  

  4. Once you are logged in you will see that you are now able to Start A New Meeting.

    The start a new meeting button is now showing on the screen as well as it is circled in orange 

  5. Depending on your type of browser, this next step may look slightly different. Your browser may prompt you to allow accessto your microphone and your camera (if the computer you are using has one).

      

  6. If you were successful, your microphone with be live. Additionally, if you have a camera turned on, you will see video. You are now ready to start the meeting by clicking the Start Meeting button. 



  7. On screen, you will be provided with a VoIP call-in number and passcode, as well as a link for this meeting. Those are the piece of information you can give to the client so that they may join your session. 

    Note: These
    Note
    These numbers, codes, and web addresses are one time use only. They will be populated with new contact information each time you create a meeting. 
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Google Meet Support Documentation
 

Troubleshoot issues with Hangouts Meet

Known issues with Hangouts Meet


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Getting Help

For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.