Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Are you working remotely, traveling, or simply unable to visit campus due to prolonged campus or building closures? Information Technology Services (ITS) has provided this page to help guide you through preparation to and conducting working or teaching remotely.

...

Info
titleUniversity Issued Laptops

Some faculty and staff may be eligible for a university issued laptop. If you require assistance with or would like to request a university issues laptop, please contact your academic or administrative support personnel.

Microphone and Webcam

Many collaboration and remote meeting tools require the use of a microphone and have the option of using a webcam. Many, but not all, personal computers have a built in microphone and webcam. Users with computers that do not have them, or are simply looking for an improved experience, should consider investing in external solutions such as USB microphones and webcams. 

...

Info
titleMissing Resources

Missing a key item listed above? Please first contact your academic or administrative support personnel to review available solutions.

Working Remotely

Web Conferencing and Remote Meeting Tools 

...

MacOS computers require manual configuration to achieve a VPN connection.

Configure VPN on MacOS

Remote Desktop Solutions

Some University resources, such as shared drives and financial applications, are not accessible remotely simply using a VPN connection. In those cases, a remote desktop solution is required. Complete details on available remote desktop solutions are available on the Remote Access home page

Info
titleRequest Remote Desktop

Users who have a department managed desktop located on campus can request the ability to connect remotely. To request access, please contact your academic or administrative support personnel.

Manage Campus Phone Lines

Faculty and Staff members may wish to configure call forwarding or voicemail for their campus phone line. Instruction to do so are available based your phone type below:

...

For more information on those products, please visit the G Suite Answers Page and Teams Answers Page respectively

Getting software

Office365 Suite - Go to http://portal.office.com/ and enter your SU email for access to the Office365 suite to download Microsoft Word, Excel, PowerPoint, and more. Only available for active students, faculty, and staff.

...

SU Book Store - Software students may need for classes that is not provided by their school or college may be purchased at the Book Store.

General

Safe Computing

In order to make sure that your remote experience with the college works without error, you'll want to make sure that you're taking the steps to protecting yourself from online threats. This can range from not clicking on links you aren't aware of, to making sure your passwords get regularly changed, to not sharing files or personal data to people you aren't sure of. For more specific information, please refer to our Safe Computing Answers page.

...