Are you working remotely, traveling, or simply unable to visit campus due to prolonged campus or building closures? Information Technology Services (ITS) has provided this page to help guide you through preparation to and conducting working or teaching remotely.
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Some faculty and staff may be eligible for a university issued laptop. If you require assistance with or would like to request a university issues laptop, please contact your academic or administrative support personnel. |
Microphone and Webcam
Many collaboration and remote meeting tools require the use of a microphone and have the option of using a webcam. Many, but not all, personal computers have a built in microphone and webcam. Users with computers that do not have them, or are simply looking for an improved experience, should consider investing in external solutions such as USB microphones and webcams.
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Missing a key item listed above? Please first contact your academic or administrative support personnel to review available solutions. |
Working Remotely
Web Conferencing and Remote Meeting Tools
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For more information on those products, please visit the G Suite Answers Page and Teams Answers Page respectively
Getting software
Office365 Suite - Go to http://portal.office.com/ and enter your SU email for access to the Office365 suite to download Microsoft Word, Excel, PowerPoint, and more. Only available for active students, faculty, and staff.
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SU Book Store - Software students may need for classes that is not provided by their school or college may be purchased at the Book Store.
General
Safe Computing
In order to make sure that your remote experience with the college works without error, you'll want to make sure that you're taking the steps to protecting yourself from online threats. This can range from not clicking on links you aren't aware of, to making sure your passwords get regularly changed, to not sharing files or personal data to people you aren't sure of. For more specific information, please refer to our Safe Computing Answers page.
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If at any time you require additional assistance, please contact the ITS Help Desk by voice at 315.443.2677 or by email at help@syr.edu
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