| Panel | ||
|---|---|---|
| ||
|
What is Answers?
...
Answers is, primarily, a knowledge base of technical self-help information. Content focuses on SU systems and technical services and includes solutions to common problems, how-to’s, FAQs, tips, and configuration advice.
...
Answers public knowledge base can be browsed anonymously and a wide range of information can be accessed, however the information presented is limited. To get the most out of Answers, log in with your NetID and Password to access additional, restricted, content and Intranet Spaces.
How to request a new public knowledge base or intranet space on Answers
Send an email to aascsys@syr.edu. Include the desired space name and a contact person for the space.
Navigating Answers
...
There are many ways in which a user can navigate the content within Answers. Items such as Breadcrumbs, Page Trees, Navigation Bars, and Search Boxes all exist to make getting around Answers easier.
...
Please visit the Answers editing policy before creating content on Answers: Answers' Editing Policy
How to request a new public knowledge base or intranet space on Answers
...
Send an email to aascsys@syr.edu. Include the desired space name and a contact person for the space.
Contact Us
...
If you cannot find the answers you need, request help by contacting the ITS Help Desk at help@syr.edu or by calling (315) 443-2677 (see Support Services for hours of support). You can also fill out the web form at: Request Help
...