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Overview

ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan, and videoconferencing telecommunications, and event support. For obvious reasons, classroom and lab support are the highest priorities for LEMP. Technical support of special events sponsored by the University administrative and academic departments, SU faculty and staff, is a LEMP fee-based service (see the list of ITS event support service examples at the end of this document).

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There are many events for which LEMP simply does not have adequate equipment or staff resources to support. In those instances, LEMP staff may be available to act in a consulting or even a brokerage role in terms of regarding communicating event requirements and facility information to commercial service providers. Some companies with which LEMP has worked successfully with in the past are listed in the Outsourcing section below.

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Adequate lead time is necessary to provide quality event technical support services. Two weeks is the minimum lead time required by LEMP to plan support of a simple special event (e.g. scheduling an operator for an existing in-house system). A minimum of one month lead time is required for more complicated events, such as those requiring delivery and set up of audio, computer, or video systems. One hour is the minimum set up time required for simple events. Some larger events, require much more lead and set up time.

To request support, please fill out the request form on the following LEMP Event Form webpage: Click Here . If you have a question regarding your event's technology needs, please contact either Steven Lobello or Andrew Wowelko at 443-5661.

Charges

Please note that in order to provide Event Support, LEMP will need a Chartstring or ID from the sponsoring faculty/staff member or department prior to before the events happening. Payment can be made out to Learning Environments and Media Production and can be sent to Don Kilts at dlkilts@syr.edu or Room 112A Lyman Hall, 100 College Place, Syracuse, NY 13244.

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• Projector/Monitor Display - $75/flat/each 
• PA system - $100/flat/each
• Laptops- $50/flat/each
• Camera and Media- $20/flat/each
• DVD- $20/each

Staffing:

• *Full-Time Employee- $30/hr
• *Student Employee Rate- $12/hr
• Encoding/Editing Video- $50/hr

*( Please note that there is an additional minimum 1hr staffing charge for setting up/breaking down equipment. Students are primarily used for video capture, and are used at our own discretion)

Events Frequently Asked Questions

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A. Requests can be made by filling out the request form on the following LEMP webpageweb page: Click Here

Q. Where can Event Support services take place?

A. Normally inside Auditoriums, Classrooms, Large meeting places such as Hendricks Chapel, and open lobby areas. Some occur outdoors where we have limited involvement. In this case, we outsource to a vendor to provide services.

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Q. Will LEMP Event Support service regular classes?

A. LEMP Event Support are not normally classes although they can be class relatedengaged for classes. In some cases, classes may have a need for additional unique technology requirements such as audio or video conferencing.

Q. Can student groups take advantage of special events services?

A. Normally Typically no, but when a student group is associated with a major university event sponsored by an academic department exceptions can be made.

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• Event Name, Location, Organizer (contact), Phone and Email
• Brief description of the event
• Event date, with actual start and end times,(setup times will vary depending on requests, room availability, a 1-hour minimum setup time should be planned for)
• Technology needed (see equipment request tips below)
• Requests for Disability services such as Communication Access Real-time Translation (CART) or ASL interpreters require more information about the event and can require more lead time to process
• Chart string String or ID to bill for services
• If requesting CART; scripts, power points, and names of presenters 
• Presentation Files that will be projected or displayed

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