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ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan, satellite and videoconferencing telecommunications, and special eventsevent support. For obvious reasons, classroom and lab support are the highest priorities for LEMP. Technical support of special events sponsored by the University administrative and academic departments, SU faculty and staff is a LEMP fee-based service (see list of ITS special events event support service examples at the end of this document).

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Adequate lead time is necessary to provide quality special events technical support services. Two weeks is the minimum lead time required by LEMP to plan support of a simple special event (e.g. scheduling an operator for an existing in-house system). A minimum of one month lead time is required for more complicated events, such as those requiring delivery and set up of audio, computer, or video systems. One hour is the minimum set up time required for simple events. Some larger events, such as the 2006 Al Gore presentation require much more lead and set up time.

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Q. What is so special about Special EventsLEMP Event Support?

A. The amount of technical expertise needed to plan and implement the event requirements put this type of service in a different category beyond the regular use of classroom technologies.

Q. How can one request event support from LEMP?

A. Requests can be made by filling out the request form on the following LEMP webpage: Click Here

Q. Where can Special Events Event Support services take place?

A. Normally inside Auditoriums, Classrooms, Large meeting places such as Hendricks Chapel, and open lobby areas. Some occur outdoors where we have limited involvement. In this case we outsource to a vendor to provide services.

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A. No, we will consult and outsource for those services.

Q. Will Special Events LEMP Event Support service regular classes

A. Special Events LEMP Event Support are not normally classes although they can be class related. In some cases classes may have a need for additional unique technology requirements such as audio or video conferencing.

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• Event Name, Location, Organizer (contact), Phone and Email
• Brief description of the event
• Event date, with actual start and end times,(setup times will vary depending on requests, room availability, a 1 hour minimum setup time should be planned for)
• Technology needed (see equipment request tips below)
• Requests for Disability services such as Communication Access Real-time Translation (CART) or ASL interpreters require more information about the event and can require more lead time to process
• Chart string or ID to bill for services
• If requesting CART; scripts, power points, and names of presenters 
• Presentation Files that will be projected or displayed

Equipment Request Prompts

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• Portable PA? or House System
• Podium and Microphone
• Panel Microphones (how many)
• Wireless tie tack style (Lavaliere) microphones (how many)
• Question and answer Microphones
• Projection Display with screen or Large Monitor?

Video

• Video Recording, provided by Media Production Student Employees
• DVD playback
• Movie playback

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Learning Environments and Media Production contacts:

David Williams Andrew Wowelko - 443-5659 5661 (primary LE  Events contact)

Mike O'MaraSteven Lobello - 443-3788 (Manager, Learning Environments)Donal Little 5661 (primary LE  Events contact)

Mike O'Mara- 443-1849 3788 (Director, Learning Environments and Media Production)

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Steve Sartori - 443-1832 (Manager, Photo & Imaging Center)

Rox Niezabytowski Mary Kasprzyk- 443-5644 (Manager, Video Production Unit)

ITS special events service examples

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