Accessibility Procurement Requests Instructions
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Submitting an AAC Request
Instructions
In accordance with Syracuse University’s ICT Accessibility Policy, ICT products considered for procurement after January 1, 2018, must be approved by the Accessibility Assessment Committee (AAC) prior to purchase. This page lists the different request types that should be submitted to and/or reviewed by the Accessibility Assessment Committee (AAC).
Purchasing and the Procurement Process – Co-Requirements
Securing approval by the AAC following an accessibility review is one of several required steps in the overall procurement process. AAC approval does not take the place of other purchasing requirements which may include the completion of contract terms and conditions, Information Technology security review, and Syracuse University Purchasing Department requirements as set forth in the Syracuse University Purchasing Policy. For questions pertaining to the financial aspect of the procurement process, please contact the Purchasing Department at purchase@syr.edu.
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AAC for review. Select each request type to learn what information is required and how to submit a request.
Request Types
New ICT Product
Proceed with this request type if the ICT product you wish to procure is new to your college/school or unit.
Contract Renewal of Existing ICT Product
Proceed with this request type if the product is already in use by your college/school or unit and the contractual agreement is up for renewal.
Exception Appeal
Proceed with this request type if you previously submitted this product to the AAC and it was denied.
Policy Exclusion Acknowledgement
Proceed with this request type if the ICT product meets the single-instance, single-user policy exclusion criterion.
Support & Resources
For assistance in completing an accessibility procurement request, please contact your IT Departmental Support Contact person or IT School and College Support Contact person. If you do not have an IT support contact, you may email accessibleIT@syr.edu for assistance.
- For a list of online and in-person learning opportunities, see the Procuring Accessible IT: Training Resources page.
- See the FAQ page for frequently asked questions.
- See the AAC Past Requests page, for history of software and hardware requests with statuses. Access restricted.
- See the ICT Accessibility Procurement Process page for a description of the process.
Forms & Required Documentation
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Requests submitted to the Accessibility Assessment Committee (AAC):
Policy Exclusion Acknowledgement
Policy exclusion requests require an informational notification to the AAC. Exclusions must strictly fit one of the exclusion categories in the policy, as outlined in the 'Policy Exclusion Acknowledgement' link.
Compliant Software Acknowledgement
For software that has been verified as WCAG 2.x A and AA compliant by Syracuse University personnel, an informational notification to the AAC is required.
Non-Compliant Software Request
Procurement requests for non-compliant software are submitted for review by the AAC.
Procurement requests for hardware are submitted for review by the AAC.
Requests denied by the AAC may be submitted as an appeal to the Accessibility Compliance Committee (ACC) :
In the event that a full review has been completed by the Accessibility Assessment Committee (AAC) and has resulted in a procurement denial, the Policy has provisions to escalate to the Accessibility Compliance Committee (ACC) to request an exception. Exceptions must strictly fit one of the exception categories in the policy, as outlined in the 'Exception Appeal Request' link. Submitting an exception request does not guarantee approval.
Child Pages
children or visit Digital Accessibility Office Hours.
- Accessibility Testing
- FAQ Page
- Review Process Flowchart
- Digital Accessibility Office Hours