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Please visit and use our /wiki/spaces/itsservapp011/pages/159390082 page, and provide any comments/feedback by Monday, 11/11/19. The revised site is targeted for rollover by 11/22/19.
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Accessibility Procurement Requests Instructions
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The University commits that Information and Communication Technology products and services acquired, adopted, developed or updated after the effective date of the Information and Communication Technology policy (effective: 1/1/18) shall be accessible to individuals with disabilities. This page documents lists the required information for different types of requests.
Important Notes:
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request types submitted to and/or reviewed by the Accessibility Assessment Committee (AAC)
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Forms are updated regularly, so please download a new document each time.
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Purchasing and the Procurement Process – Co-Requirements
Securing approval by the AAC following an accessibility review is one of several required steps in the overall procurement process. AAC approval does not take the place of other purchasing requirements which may include the completion of contract terms and conditions, Information Technology security review, and Syracuse University Purchasing Department requirements as set forth in the Syracuse University Purchasing Policy. For questions pertaining to the financial aspect of the procurement process, please contact the Purchasing Department at purchase@syr.edu.
How & Where to Obtain Assistance - Accessibility Procurement
For assistance in completing an accessibility procurement request, please contact your IT Departmental Support Contact person or IT School and College Support Contact person. If you do not have an IT support contact, you may email accessibleIT@syr.edu for assistance.
- For a list of online and in-person learning opportunities, see the Procuring Accessible IT: Training Resources page.
- See the /wiki/spaces/itsservapp011/pages/159390926page for frequently asked questions.
- See the AAC Past Requests page, for history of software and hardware requests with statuses. Login is required.
- See the ICT Accessibility Procurement Process /wiki/spaces/itsservapp011/pages/159390850 page for a diagram description of the process.To Procure Accessible Information and Communication Technology (PAICT) email the required documentation to the AAC at paict@ot.syr.edu.
Forms
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& Required Documentation
Software Requests
Covers all content and technology, including websites, web-based and mobile applications, non-web software, email, webconferencing, video conferencing, video streaming, instructional materials, electronic documents, blended and online courses, and all academic and administrative software applications.
Required Documentation - Software Requests:
ICT Accessibility Procurement Request Form (.docx) - Parts A&C
Appropriate manual evaluation form(s) as needed:
Vendor VPAT (if available)
Vendor roadmap (if available)
Hardware Requests
Hardware covered by the policy and subject to AAC review includes University shared use hardware (ex: lab equipment) for areas covered by Section 508 Standards: Single-use, specialized hardware is excluded from the policy.
“Where components of ICT are hardware and transmit information or have a user interface, such components shall conform” to the Section 508 hardware requirements. Hardware is defined in the Section 508 Standards as “a tangible device, equipment, or physical component of ICT, such as telephones, computers, multifunction copy machines, and keyboards”.
For more information on what ICT includes, reference the definition of ‘Information and Communication Technology’ in the University policy. If you have a question, contact paict@ot.syr.edu.
Required Documentation - Hardware Requests:
- ICT Accesssibility Procurement Request Form (.docx) – Parts A&C
- Section 508 Hardware Evaluation Form (.docx)
- Vendor VPAT (if available)
- Vendor roadmap (if available)
Exclusion Requests
Certain Information and Communication Technology may be excluded from the mandates of this policy, including:
- Individual Web pages published by students, employees, or non-university organizations that do not conduct University-related business. While all parties are encouraged to adopt the University’s Information and Communication Technology policy and standards, students, employees, or non-university organizations that do not conduct University-related business fall outside of the jurisdiction of this policy.
- Archived web pages and course content do not have to comply with the Standard unless specifically requested by a University student, faculty, or staff member with a disability.
- In order to use non-captioned video, the video must be contained in a secure, password-protected environment, there must be no students requiring captioning and the video can only be used for a single term. Other exclusions to captioning include student work and raw footage that will never be archived after the current use, as well as video with foreign language subtitles, and instructor-made videos that record feedback to an individual student who doesn’t require captioning.
- Single instance, specialized software or hardware purchased for individual use. (i.e.: a single user)
Important: A request for an exclusion does not guarantee that it will be granted; if the exclusion request is denied, resubmitting the request form with Part C completed will be required to continue with the procurement request.
Required Documentation - Exclusion Requests:
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Forms are updated regularly, so please download new document(s) each time.If new to the process, review the Accessibility in the Procurement Process (.pptx) for an overview.
Requests submitted to the Accessibility Assessment Committee (AAC):
/wiki/spaces/itsservapp011/pages/159390286
Policy exclusion requests require an informational notification to the AAC. Exclusions must strictly fit one of the exclusion categories in the policy, as outlined in the 'Policy Exclusion Acknowledgement' link.
/wiki/spaces/itsservapp011/pages/159390232
For software that has been verified as WCAG 2.x compliant by Syracuse University personnel, an informational notification to the AAC is required.
/wiki/spaces/itsservapp011/pages/159390494
Procurement requests for non-compliant software are submitted for review by the AAC.
/wiki/spaces/itsservapp011/pages/159390720
Procurement requests for hardware are submitted for review by the AAC.
Requests denied by the AAC may be submitted as an appeal to the Accessibility Compliance Committee (ACC) :
/wiki/spaces/itsservapp011/pages/159390250
In the event that a full review has been completed by the Accessibility Assessment Committee (AAC) and has resulted in a procurement denial, and the requestor believes that compliance is not technically possible, the Policy has provisions to escalate to the Accessibility Compliance Committee (ACC) to request an exception to the policy. Exception requests are reviewed on a case-by-case basisexception. Exceptions must strictly fit one of the exception categories in the policy, as outlined in the 'Exception Appeal Request' link. Submitting an exception request does not guarantee approval.
Required Documentation - Exception Appeal Requests:
Additional / Supporting Information
Overview
On Friday, December 1, 2017, the University adopted a policy governing the accessibility of Information and Communication Technology (ICT). The policy is effective on January 1, 2018. One aspect in the policy describes the procurement of information technology products and services.
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To ensure accessibility compliance, University shoppers will need to perform a three-step assessment process. Alternatively, buyers or vendors can contract with a specialized third party to check the accessibility of a product or service. An automated testing tool, a manual keyboard test, and finally a test by a person with disabilities are used to determine the accessibility of a product or service. Information Technology Services can provide guidance on how to check a product or service.
The ICT Accessibility Assessment Committee (AAC) will review the product or service for compliance using the results from the test and the procurement application form. The AAC can approve the purchase, recommend acceptance based on contingencies, or reject the purchase. A rejected product or service can be submitted to the larger ICT Accessibility Compliance Committee for consideration when an exception to the policy is being requested.
Need Assistance
Assistance with information and communication technology purchases are available from your department support staff and the ITS Accessibility Center. You can find contact information for your department support staff at http://its.syr.edu/supportsvc. You can contact the ITS Accessibility Center by emailing help@syr.edu or accessibleIT@syr.edu.
Child Pages
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Supporting Documentation (if available)