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Accessibility Procurement Request Instructions
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The University commits that Information and Communication Technology products and services acquired, adopted, developed or updated after the effective date of the Information and Communication Technology policy shall be accessible to individuals with disabilities. This page documents the required information for different types of requests.
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- Please allow a minimum of a two-week turnaround to receive a response from the Accessibility Assessment Committee (AAC) for requests submitted with all required information. Incomplete requests will not be reviewed by the AAC.
Forms are updated regularly, so please download a new document each time.
- See our FAQ page for frequently asked questions.
- See the AAC Past Requests page, for history of software and hardware requests with statuses. Login is required.
- See the ICT Accessibility Procurement Process page for a diagram of the process.
- To Procure Accessible Information and Communication Technology (PAICT) email the required documentation to the AAC at paict@ot.syr.edu.
Forms and Required Documentation
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Software Requests
Covers all content and technology, including websites, web-based and mobile applications, non-web software, email, webconferencing, video conferencing, video streaming, instructional materials, electronic documents, blended and online courses, and all academic and administrative software applications.
Required Documentation - Software Requests:
ICT Accessibility Procurement Request Form (.docx) - Parts A&C
Appropriate manual evaluation form(s) as needed:
Vendor VPAT (if available)
Vendor roadmap (if available)
Hardware Requests
Hardware covered by the policy and subject to AAC review includes University shared use hardware (ex: lab equipment) for areas covered by Section 508 Standards: Single-use, specialized hardware is excluded from the policy.
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For more information on what ICT includes, reference the definition of ‘Information and Communication Technology’ in the University policy. If you have a question, contact paict@ot.syr.edu.
Required Documentation - Hardware Requests:
- ICT Accesssibility Procurement Request Form (.docx) – Parts A&C
- Section 508 Hardware Evaluation Form (.docx)
- Vendor VPAT (if available)
- Vendor roadmap (if available)
Exclusion Requests
Certain Information and Communication Technology may be excluded from the mandates of this policy, including:
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Important: A request for an exclusion does not guarantee that it will be granted; if the exclusion request is denied, resubmitting the request form with Part C completed will be required to continue with the procurement request.
Required Documentation - Exclusion Requests:
Exception Appeal Requests
In the event that a full review has been completed by the Accessibility Assessment Committee (AAC) and has resulted in a procurement denial, and the requestor believes that compliance is not technically possible, the Policy has provisions to escalate to the Accessibility Compliance Committee (ACC) to request an exception to the policy. Exception requests are reviewed on a case-by-case basis. Submitting an exception request does not guarantee approval.
Required Documentation - Exception Appeal Requests:
Additional / Supporting Information
Overview
On Friday, December 1, 2017, the University adopted a policy governing the accessibility of Information and Communication Technology (ICT). The policy is effective on January 1, 2018. One aspect in the policy describes the procurement of information technology products and services.
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The ICT Accessibility Assessment Committee (AAC) will review the product or service for compliance using the results from the test and the procurement application form. The AAC can approve the purchase, recommend acceptance based on contingencies, or reject the purchase. A rejected product or service can be submitted to the larger ICT Accessibility Compliance Committee for consideration when an exception to the policy is being requested.
Need Assistance
Assistance with information and communication technology purchases are available from your department support staff and the ITS Accessibility Center. You can find contact information for your department support staff at http://its.syr.edu/supportsvc. You can contact the ITS Accessibility Center by emailing help@syr.edu or accessibleIT@syr.edu.
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