Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Please allow a minimum of a two-week turnaround to receive a response from the AAC for requests submitted with all required information.   Incomplete requests will not be reviewed by the AAC.
  • Forms listed under the 'Required Information' column are updated regularly, so please download a new document each time.

  • See our FAQ page for frequently asked questions.
  • See the AAC Past Requests page, for history of software and hardware requests with statuses.  Login is required.


Software Procurement

Covers all content and technology, including websites, web-based and mobile applications, email, webconferencing, video conferencing, video streaming, instructional materials, electronic documents, blended and online courses, and all academic and administrative software applications.

Hardware Procurement

Hardware covered by the policy and subject to AAC review includes University shared use hardware (ex: lab equipment) for areas covered by Section 508 StandardsSingle-use, specialized hardware is excluded from the policy.

“Where components of ICT are hardware and transmit information or have a user interface, such components shall conform” to the Section 508 hardware requirements.  Hardware is defined in the Section 508 Standards as “a tangible device, equipment, or physical component of ICT, such as telephones, computers, multifunction copy machines, and keyboards”. 

For more information on what ICT includes, reference the definition of ‘Information and Communication Technology’ in the University policy.  If you have a question, contact paict@ot.syr.edu.

Exclusion Requests

Certain Information and Communication Technology may be excluded from the mandates of this policy, including:

    1. Individual Web pages published by students, employees, or non-university organizations that do not conduct University-related business. While all parties are encouraged to adopt the University’s Information and Communication Technology policy and standards, students, employees, or non-university organizations that do not conduct University-related business fall outside of the jurisdiction of this policy.
    2. Archived web pages and course content do not have to comply with the Standard unless specifically requested by a University student, faculty, or staff member with a disability.
    3. In order to use non-captioned video, the video must be contained in a secure, password-protected environment, there must be no students requiring captioning and the video can only be used for a single term. Other exclusions to captioning include student work and raw footage that will never be archived after the current use, as well as video with foreign language subtitles, and instructor-made videos that record feedback to an individual student who doesn’t require captioning.
    4. Single instance, specialized software or hardware purchased for individual use. (i.e.: a single user)

Important:  A request for an exclusion does not guarantee that it will be granted; if the exclusion request is denied, resubmitting the request form with Part C completed will be required to continue with the procurement request.

 

Additional / Supporting Information (Historical - Updates in Progress)

...

The process used to evaluate the accessibility of a product or service can be found in the ICT Accessibility Procurement Process diagram.  (Updates coming soon)

Note

Syracuse University Assessment Documents

The  WCAG 2.x A and AA Accessibility Checklist (.docx) to help with the evaluation process.

The  ICT Accessibility Procurement Request Form (.docx)  outlines the questions the ACC asks about software in the procurement process.

The Section 508 Hardware Procurement Request Form (.docx) outlines the questions the ACC asks about hardware in the procurement process.

The Syracuse University ICT Accessibility Policy Standards.


Working with Vendors

Questions for vendors

Use the Questions for vendors below when starting conversations with the vendor about accessibility.

...