Page Comparison

{anchor:top}
{section}
{column:width=75%}*{excerpt}A common error when the web page you are trying is not found on the web site's server{excerpt}*{column}{section}

{its-toc}

h1. Problem Summary
When trying to access a web page you are presented with a "404 Not Found" error.

h1. Suggestions

* Retry the web page by clicking on Refresh or reloading the URL. or *clicking Ifon the problemRefresh button.
still
persists,* checkCheck for thean error in the URL. Try re-entering it.

* Move up by one directory level in the URL eg:- if it is www.123.com/x/y/z.htm then try www.123.com/x/y/. Continue to Ifmove thatup doesdirectory notlevels helpto assee wellif thenyou movecan upreach morea directoryvalid uppage.

* If you are endable upto withload the website's main page, then look for a search optionengine. andAttempt tryto findingfind the information you want by typing in key words in the search engine and doing a website search.

* Check if the server is down for that specific website by using this link: [Down for everyoneEveryone or justJust meMe|http://www.downforeveryoneorjustme.com/]

* Finally you may want to attempt to contact the webmaster to check where that web page is available. The webmaster of most Internet sites can be reached via email at webmaster@website.com, just replace website.com with the actual website name. 

h1. Sources and Relevant Links

[ITS|http://its.syr.edu/index.html]

{its-deck}
[#top]