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  • To complete these steps, the end user will need to have their c- account already created by an IT admin and be in the correct initialization state.
  • The end user of the c- account and smart card should be the one performing these steps. (exception for non-IT users)
  • Yubikeys get 10 attempts at logging in before it bricks (becomes locked out). Afterwards it can be reset by contacting ITSCIS@syr.edu
  • Best practice is to log out of anything using your c- account before hand if you already have a smartcard.

Yubikey's for Non-IT Staff and faculty.

  • The IT unit that manages the user should order the Yubikey or receive it from the user.
  • The IT unit can then complete the setup of the Yubikey on behalf of the user by contacting ADTT.
  • After the card is setup, it can be given, or mailed, to the user.

Steps to setup or renew a Smart Card/YubiKey @ Syracuse University

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