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- To complete these steps, the end user will need to have their c- account already created by an IT admin and be in the correct initialization state.
- The end user of the c- account and smart card should be the one performing these steps.
- Before starting the process of having a c-account reset, the user user should log out of every server or service that is currently using their c-dash to prevent lock outs
- Yubikeys get 10 attempts at logging in before it bricks (becomes locked out). Afterwards it can be reset by contacting ITSCIS@syr.edu
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