...
(5) Re-query the Service Request and ensure there is no change to the status of the service request but now the related records show one work order cancelled
What if CNY Pest Control
...
calls dispatch and needs a door sweep or housekeeping cleanup, what do I do?
You'll need to create a new work order associated to the original Service Request. PLEASE ENSURE THE SERVICE REQUEST IS STILL IN PROGRESS. Otherwise the requester will have gotten an email that said the issue is resolved and the pest issue is still not resolved.
...