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What if I create too many work orders for one service request? How do I cancel the extra work orders?
Coming soonIf too many work orders are created accidently for the same service request:
(1) Open the Service Request
(2) Go to the Related Records Tab
(3) Select the Duplicate Work Order by clicking on the arrow next to the work order number
(4) Change the status on the duplicate work order to Cancelled
(5) Re-query the Service Request and ensure there is no change to the status of the service request but now the related records show one work order cancelled
What if CNY Pest Control (Jeff the bug guy) calls dispatch and needs a door sweep or housekeeping cleanup, what do I do?
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