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What if the work order gets completed and the actual work is not complete?

A: (1) Open the original service request and (2) Change the status to In Progress

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(3) Create a new Work Order and (4) Go to Related Records to open the new Work Order

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(4) Schedule or Dispatch the new Work Order.  MAKE SURE YOU contact the shop supervisor so they know this is a request that was not completed and had to be reopened.

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How do I know if the request is a Duplicate Request?  What do I do?