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- Short Description
- Long Description
- Is it Corrective or Preventive Maintenance
- Category of the issue
- Location of the problem
- Asset information, if attached
- Location Safety Information
- Asset Safety Information, if the asset is attached
- Any attachments the requester has added (pictures, diagrams, etc.)
- When the issue was reported
- Who reported the issue
- The phone number of the person who reported the issue
To add a work log, add inventory materials, report hours worked on the job, and complete the assignment they will click on the Report Work Button
Report Work Page
Add a Work Log
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Report Work Screen with Inventory Materials added
Reminder FAQ: Do technicians have to add materials purchased through ePro directly for the job? No, these will be added automatically.
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MUST SELECT THE ASSIGNMENT - If you don't you'll get an error
2-Multiple day job
Create To create a Work Order
Click on the + on the Navigator Page
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WARNING: Make sure to click on Save to submit. If the iPad goes to sleep before you click on save the work order will be lost...
To create a Service Request