This page provides information for students with PlayPosit questions or issues. For additional information you can visit PlayPosit's knowledge base or email help@syr.edu.
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Student Interface Overview
PlayPosit's documentation pages provide an overview of the interface from the student perspective.
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System Requirements
This page provides up-to-date information from PlayPosit about the minimum computer and internet specifications recommended for using PlayPosit.
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Video Streams Error
The PlayPosit player does its best to pre-load content so that once it's open you can navigate quickly. This can sometimes lead to loading errors on longer lectures, modules with many videos, and high quality content, especially if you have a slow connection or there are internet interruptions during the process.
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PlayPosit recommends a number of things you should try if a module will not load. These include:
Try an incognito browser window. Sometimes your browser's extensions or add-ons may be interfering with PlayPosit functionalities. For assistance with creating You can try using an incognito window in your browser, click here for Chrome, and here for FirefoxChrome or a private browsing window in Firefox.
- Try a different device type. If you are working on a tablet or mobile device, try watching the bulb module on a desktop or laptop computer. If you are already on a computer, try out the bulb it on a different device.
- Try a different network. If you are on wireless internet, try connecting to a different network. Some issues can be easily resolved by switching to a faster internet connection when streaming video.
- Update browser/try Try a different browser . Click here for or update using the Chrome update instructions and click here for or the Firefox update instructions.
- Clear your browser cache and cookies. For information on how to clear cache/cookies on Chrome, click here. For information on how to clear cache/cookies on Firefox, click here using the Chrome update instructions or the Firefox update instructions.
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Scoring in the Review Sheet
In-Progress Attempt
When an attempt is underway, PlayPosit displays a grey circle graphic with an "In Progress" message below it. This graphic is not dynamic and looks the same regardless of your percentage completion.
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