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Problem Description
SU's Blackboard sessions timeout after 4 hours of inactivity. Any work that was done but not saved or submitted prior to the timeout message is unfortunately unrecoverable. This document explains what constitutes inactivity and how to avoid losing your work due to session timeouts. Web Browsers DO NOT register typing as activity. If you're typing an assignment, assessment, or discussion submission for longer than 4 hours, the session may timeout when the submit button is pressed. This means that you may lose your work.
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Dialup and DSL users may also experience timeouts set by your Internet Service Provider (ISP). This is not related to Blackboard timeouts. If you need assistance with changing ISP timeout settings, please consult with your ISP.
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