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Q&A - The question & answer (Q&A) feature for webinars allows attendees to ask questions during the webinar, and for the panelists, co-hosts, and host to answer their questions. Optionally, attendees can answer and upvote each other's questions.

Enabling or disabling Q&A

To enable the Q&A feature for all members of your organization:

  1. Sign in to the Zoom web portal.
  2. Click Account Management, then select Select Account Settings.
  3. Navigate to the Q&A in webinar option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Individual Webinars

  1. Sign in to the Zoom web portal.
  2. Click Webinars.
  3. Choose to edit an existing webinar or schedule a new webinar.
  4. Under Webinar Options, check Q&A.
    Note: If the option is missing, it has been disabled at the Account level, and you will need to contact your Zoom administrator.
  5. Click Schedule.

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  1. Sign in to the Zoom web portal.
  2. Click Webinars.
  3. Click the topic of your webinar.
  4. Scroll to the bottom of the page and click the Q&A tab.
  5. Click Edit.
    • Allow anonymous questions: Check this option to allow participants to send questions without providing their name to the host, co-host, and panelists.
    • Allow attendees to view: Check either if you want attendees to be able to view answered questions only or view all questions.
      Note: If you choose for attendees to view all questions, you can then choose if you want attendees to be able to upvote questions and/or comment on questions.
  6. Click Save.

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