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  • Do a run through prior to your meeting/webinar. Go over the agenda, tech, and features of the platform you are using, i.e. chat, Q&A functions, etc.
  • Check the lighting and background of where you’ll be sitting and check the audio and camera settings.

Close other programs on your computer

  • Before your meeting/webinar, make sure all other windows on your computer are closed (especially if they make noise). Having other apps/pages running can also affect connectivity and latency.

Technical

  • Don’t use an unstable internet connection. Good bandwidth is important. While a strong wireless signal works, if possible use a wired Ethernet connection to the internet. Use speedtest.syr.edu to ensure you internet connection is good.
  • Be sure you have the latest version of the platform you are using.
  • Double check meeting settings
  • Test audio/video as you join
  • If possible, use a USB headset
  • Avoid using the browser to join, you may not have all the functionalities of the platform you are using
  • Close other programs on your computer. Before your meeting/webinar, make sure all other windows on your computer are closed (especially if they make noise). Having other apps/pages running can also affect connectivity and latency.