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- Counseling at the Barnes Center can offer telehealth to students since you are in NY state.
- Counseling runs a 24 hour/7 days phone line where you can always receive counseling in a crisis. That number is 315-443-8000.
- For ongoing tele-therapy, students need to pay the Health & Wellness fee for the semester (rate for 2023-2024 is $425 per semester). That fee was not included in your Bursar bill since you are attending SU away from the main campus. If you would like to pay the fee to access ongoing counseling, you can complete the Health & Wellness Fee Request Form.
Public Health/COVID-19
- Free at-home tests are available at the Fisher Center reception desk.
- If you are feeling sick, please do not come to the Fisher Center.
- Email your instructors and program directors/managers to inform them if you test positive. We will then send instructions (and see the Stay Safe website below).
- Current university guidance can be found at: https://www.syracuse.edu/staysafe/ where you will find the portal for reporting a positive test.
Health Insurance
- The SU Student Health Insurance is Aetna Student Health. You can use their online DocFinder to locate providers in the area. If you have questions about your coverage, you can call Aetna at 866-381-1529, email the Student Health Insurance Office, healthinsurance@syr.edu or call 315-443-9019.
- If you waived the SU plan, then you need to contact your insurance carrier for information about locating providers in the area. Many plans have online listings like Aetna’s DocFinder. If you don’t have access to that information, then ask a family member for information about your plan.
- NOTE: you should always ask any provider if they accept your plan AND verify specific coverage (i.e. copays, deductibles, plan limits) with your insurance company.
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