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  • Counseling at the Barnes Center can offer telehealth to students since you are in NY state.  
  • Counseling runs a 24 hour/7 days phone line where you can always receive counseling in a crisis. That number is 315-443-8000. 
  • For ongoing tele-therapy, students need to pay the Health & Wellness fee for the semester (rate for 2023-2024 is $425 per semester). That fee was not included in your Bursar bill since you are attending SU away from the main campus. If you would like to pay the fee to access ongoing counseling, you can complete the Health & Wellness Fee Request Form.  

Health Insurance 

  • The SU student health insurance  is Student Health Insurance is Aetna Student Health.  You can use their online DocFinder to locate providers in the area. If you have questions about your coverage, you can call Aetna at 866-381-1529, email the Student Health Insurance Office, healthinsurance@syr.edu or call 315-443-9019. 
  • If you waived the SU plan, then you need to contact your insurance carrier for information about locating providers in the area. Many plans have online listings like Aetna’s DocFinder. If you don’t have access to that information, then ask a family member for information about your plan. 
  • Note NOTE: you should always ask any provider if they accept your plan AND verify specific coverage (i.e. copays, deductibles, plan limits) with your insurance company. 

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  • You can contact your personal physician and/or review a list of resources provided by your insurance company. 
  • The Fashion Institute of Technology has graciously shared a local referral list. It includes about 150 providers in almost 50 specialties in NYC who accept Aetna Student Health (FIT students also have this plan). Please contact Suzanne McGillicuddy, Director of Student Support for Remote Programs.   

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