Please direct your technology-related issues, concerns and questions to our helpdesk system (Orange Tracker) using the following methods (e-mail is preferred):. Options 1 or 2 are preferred for better tracking and information gathering.
- Submit your issue using the Orange Tracker web portal
- Email your concern or problem to Orange Tracker via ischoolit@ot.syr.edu. We strongly encourage reporting issues via the ticket system, for better tracking and information gathering.
- Call 315-443-4490. If no one is available to answer, please leave a voicemail! It will be transcribed into a ticket in the Orange Tracker system.
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