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Information Technology Services: The iSchool houses its own Information Technology Services (ITS) team, located in 002M Hinds Hall. The team's primary role is to assist faculty and staff with their technology needs but can help students with iSchool-related computing issues, such as questions regarding the lab computing environments, issues accessing the remote lab, and issues downloading software. For assistance, visit the online help desk form and submit a ticket via www.my.ischool.email to ischoolit@ot.syr.edu/it . Enterprise level issues (e.g., web, email, learning technologies) are handled by the University’s ITS team at www.its.syr.edu.
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