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- State concisely and clearly the topic of your email in the subject line.
- If forwarding a message, include only the relevant portions of the original message in your reply. Delete any other information, especially a long email thread and any hyperlinks that are irrelevant or suspect.
- Given the volume of emails our community members receive, messages should be as short and concise as possible.
- Include any relevant information for follow up or action (e.g., an RSVP).
- The original sender's signature block/contact information must accompany the message.
- Do not attach large files to your message (larger than 10mb).
- In this case, upload the file to Microsoft Sharepoint or Google Drive (two workspaces used by the SOE community) and provide a link to the document.
- Important!Do not “reply all”: Reply only to the signatory of the original message, not to the entire listserv.
- When using an Auto Reply message for when you are out of the office, please be sure to "Create a Rule" (through Microsoft Outlook’s Out of Office Assistant) that prohibits sending the message to a list.
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- If a faculty or staff member wishes to create a new Listserv, first contact the Technology Support Group and Director of Marketing and Communications.
- This team will ascertain whether a similar list already exists, whether a new listserv list is warranted, or whether an alternative mode of communications is preferred.
- In general, all SOE listservs are governed by by Syracuse University listserv policies and procedures.
- The Technology Support Group will determine appropriate Owners, Editors, and Moderators for the new list.
- Members of the Technology Support Group must be added as listserv list Owners.
- Refer to SU policies and procedures for proper use and maintenance of a list.