Page Comparison

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• In general, all SOE listservs are governed by Syracuse University listserv policies and procedures.
• This policy applies to all SOE faculty and staff who both receive SOE listserv messages and who may request a message be distributed to listservs (see Procedure for Sending a Listserv Message below).
• Any member of a listserv can send an email to that listserv email address to request it be sent to all recipients. As the School of Education’s list manager and moderator
  • As a Moderator, the Executive Assistant to the Dean gives final approval for any message sent to faculty and staff listservs.
  • If a listserv email is not approved, the Executive Assistant to the Dean will work with the original sender to correct the email, explain policies, and/or offer an alternative mode of communication.
• Messages should be sent to the most appropriate list on the SOE Listserv Tree.
  • Suggestions of message types for each list are offered below.
  • If in doubt, ask the Executive Assistant to the Dean or Director of Marketing and Communications which list is appropriate for your message.
• Technical questions about listservs should be directed to soehelp@syr.edu.
• Only internal, official communications are appropriate for SOE listservs:
  • School-wide announcements, such as academic and community events
  • Personnel notices (hiring, retirement, tenure, promotion)
  • Some personal notices, as determined by the Office of the Dean
  • Official and administrative notices (School and University policies, business, or transactional reminders)
  • Program-to-program communications (course and research opportunities).
• Given the official nature of listserv communications, all SOE faculty and staff are automatically listserv subscribers and are placed within an appropriate list.
  • Faculty and staff cannot unsubscribe from a list
  • If you believe you have been placed on a wrong or inappropriate list—or if you should be on a listserv but aren’t—contact the Executive Assistant to the Dean.

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1. State concisely and clearly the topic of your email in the subject line.
2. If forwarding a message, include only the relevant portions of the original message in your reply. Delete any other information, especially a long email thread and any hyperlinks that are irrelevant or suspect.
3. Given the volume of emails our community members receive, messages should be as short and concise as possible.
4. Include any relevant information for follow up or action (e.g., an RSVP).
5. The original sender's signature block/contact information must accompany the message.
6. Do not attach large files to your message (larger than 10mb).
   1. In this case, upload the file
   to
   1. to Microsoft Sharepoint or Google Drive (two workspaces used by the SOE community) and provide a link to the document.
7. Important!Do not “reply all”: Reply only to the signatory of the original message, not to the entire listserv.
8. When using an Auto Reply message for when you are out of the office, please be sure to "Create a Rule" (through Microsoft Outlook’s Out of Office Assistant) that prohibits sending the message to a list.

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1. Any SOE community member can compose an appropriate listserv message and submit it for approval.
2. Using the above policies, determine whether 1) your message is appropriate for a listserv and 2) which listserv best suits the message.
   1. If in doubt, contact the Executive Assistant to the Dean or Director of Marketing and Communications.
3. Copy the listserv email address into the "To" line.
4. Compose message taking care to 1) provide a properly descriptive subject line; 2) write a concise message with appropriate links and actions; and 3) provide your contact information.
5. Listserv messages to members of the SOE community must follow accessibility guidelines, including:
   1. Alternative text for images
   2. No text-dominated images
   3. Accessible color contrast
   4. Accessible PDF documents and other attachments
   5. Nested headings if titles and sub-titles are used
6. When you send the email, it will first go to the Executive Assistant to the Dean lists Moderators for approval.
   1. If approved, you also will receive the message (assuming you are a member of the listserv to which it is sent).
   2. If not approved, the Executive Assistant to the Dean will help you fix the email, explain why it cannot be sent to a listserv, and/or offer an alternative mode of communication.

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• Administrative Business (Office of the Dean)
• Administrative Business (Associate Dean for Administration)

Students

gradnews@listserv.syr.edu (graduate students)

ugnews@listserv.syr.edu (undergraduate students)

• Administrative Business (Office of the Dean)
• Administrative Business (Associate Dean for Administration)
• Event Announcements (conferences, symposia, lectures)
• Academic Opportunities (i.e., grants or research projects)
• Career or Professional Opportunities (i.e., networking events, on-campus employment)