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- In general, all SOE listservs are governed by Syracuse University listserv policies and procedures .
- This policy applies to all SOE faculty and staff who both receive SOE listserv messages and who may request a message be distributed to listservs (see Procedure for Sending a Listserv Message below).
- Any member of a listserv can send an email to that listserv email address to request it be sent to all recipients. As the School of Education’s list manager and moderator, the Executive Assistant to the Dean gives final approval for any message sent to faculty and staff listservs.
- If a listserv email is not approved, the Executive Assistant will work with the original sender to correct the email, explain policies, and/or offer an alternative mode of communication.
- Messages should be sent to the most appropriate list on the SOE Listserv Tree. Suggestions of message types for each list are offered below.
- If in doubt, ask the Executive Assistant to the Dean or Director of Marketing and Communications which list is appropriate for your message.
- Technical questions about listservs should be directed to soehelp@syr.edu.
- Only internal, official communications are appropriate for SOE listservs:
- School-wide announcements, such as academic and community events
- Personnel notices (hiring, retirement, tenure, promotion)
- Some personal notices, as determined by the Office of the Dean
- Official and administrative notices (School and University policies, business, or transactional reminders)
- Program-to-program communications (course and research opportunities).
- Given the official nature of listserv communications, all SOE faculty and staff are automatically listserv subscribers and are placed within an appropriate list.
- Faculty and staff cannot unsubscribe from a list
- If you believe you have been placed on a wrong or inappropriate list—or if you should be on a listserv but aren’t—contact the Executive Assistant to the Dean.
Student Listservs
- Student undergraduate and graduate listservs listservs are managed by the following: Dean, Dean’s Executive Assistant, Assistant Dean for Student Success (ADSS), ACS Office of Academic and Student Services.
- To request that a message be sent to a student listserv, contact the Senior Assistant Dean for Academic and Student Services.
- Appropriate Coordinator, Director of Marketing and Communications, and Director of Information Technology.
- Under normal circumstances, requests to send to the listservs should be made to the ACS Office Coordinator, cc’ing the ADSS and any other relevant ACS staff.
- In an emergency or out of hours, requests should be made to the Dean and other senior leaders who manage these lists.
- Typical messages for student listservs include School-wide events, academic opportunities (e.g., scholarships, study abroad, etc.), calls for volunteers, or career opportunities.
Alumni Communications
- All alumni communications are managed—and carefully tracked—by the Office of Advancement and Alumni Relations.
- No mass communications can be disseminated to alumni except with coordination and permissions of the Assistant Dean for Advancement and the Development Assistant.
- Faculty and staff may send communications to individual alums and small cohorts, but if in doubt contact the Office of Advancement and Alumni Relation first.
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